No serial port shows up in the list
Try a different USB-C cable (many are charge-only) and a different USB port on the computer. On a Mac, unplug any USB hubs and plug the board in directly.
The install fails or hangs at “Connecting…”
Put the board into download mode: unplug it, hold the BOOT button, plug it back in, then release BOOT. Press Install again. When it finishes, unplug and replug the board to start Lazo.
I can't find the Lazo-XXXX Wi-Fi network
Unplug the board, plug it back in, and press the button once while the ring is still circling white. That forces Wi-Fi setup mode. You can also press the button three times quickly at any time.
It connects, but never answers
Ask whoever runs the Lazo server to open its /health page, and to add the board's ID (its MAC address) to the allowed list if they use one. If the server moved, join Lazo-XXXX again (press the button three times), open Advanced and put the new address, ending in /ota/, under Custom OTA URL. No reinstall needed.
Flashing without this page
Download the firmware image and write it at offset 0x0 with Espressif's esptool-js or esptool.py --chip esp32s3 write_flash 0x0 <file>.bin.